What was started by a few university students to celebrate pride in being single, has today morphed into one of the biggest global online shopping festival. Over 200,000 brands, retailers, and sellers across APAC are expected to participate in this year’s sale, offering a selection of 1 million new products to around 500 million customers.
As our customers get ready to handle large volumes of orders, create & run best promotional offers, process & fulfill the orders, here’s how we intend to hold their hands and ensure that they receive our best assistance at every step.
On the Singles Day, every second counts. our customer success champs will be available to all our businesses round the clock from 09:00 PM SGT on 10th November to 09:00 PM SGT on 12th November to answer all queries with a superfast turnaround time.
Our selected product consultants, customer success champs, and technical experts will be travelling across 6 countries to be present right next to our customers. Additionally, all our account managers will be on standby 24*7 to provide instant assistance.
We recently upgraded our platforms massively and built some amazing capabilities for our users. Our completely new feature-rich, intuitive & powerful interface is 5X faster and built to help users scale operations with ease.
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Mr. Ong speaks about how Anchanto system has helped him streamline his entire operations, achieve control & visibility over his business and scale performance during special sale seasons.
To prepare for the big day, marketplaces block some of the functions temporarily to ensure smooth backend operations during the sale season. Lazada has announced that some of their functions will be temporarily unavailable during the period (10th November 2019 00:00 AM to 11th November 2019 11:59 PM).
Hence, you won’t be able to perform these functions using Anchanto’s multi-channel eCommerce management platform- SelluSeller as well.
Temporarily unavailable functions:
However, during this period, you will still be able to perform the following functions using SelluSeller: